1. How to download the hp printer driver
1. First, connect the power of the printer, do not connect the USB printer cable to the computer.
2. Turn on the computer and download the driver for the corresponding system from the hp official website.
3. If the downloaded printer driver is a compressed package, it must be extracted to a directory first.
4. Click SETUP.EXE in the directory to install it. When prompted to insert the USB and detect the printer, insert the USB printing cable into the USB port of the computer.
5. The printer is detected, continue the installation until the end
6. Print a test page, if successful, it means the installation is complete, and then set it as the default printer.
7. Open the file and click print.
Second, printer driver installation steps
The first step is to open the control panel and click “Devices and Printers”.
The second step, click “Print Server Properties”.
The third step is to click “Add” under the “Driver” column.
The fourth step, the Add Printer Driver Wizard will appear, click: Next.
The fifth step is to select according to the number of operating systems of the computer, and then click: Next.
The sixth step, select the manufacturer and model of the printer driver to be installed, click: Next.
The seventh step is to add the printer driver, click Finish.
3. What is the reason why the printer driver cannot be installed?
1. Is there any problem with the printer and the connection under the connection problem? Connect it to the back of the host, and then check whether the power of the printer is turned on, and whether the power indicator above it is on.
2. Port problem:
If there is no problem with the above, then you can check whether the port setting of the printer is correct. Taking the Win7 system as an example, I will introduce to you how to view and modify the printer port.
(1) In the Win7 system, first click Start – Devices and Printers (open the Control Panel to find Devices and Printers).
(2) Right-click on the printer and select “Printer Properties”.
(3) The Win10 system also opens the Control Panel, Printers and Scanners, click on the printer, click the left button directly, and select Manage.
(4) Click on Printer Properties.
(5) Switch to the port option, the connection line of the printer is different, so the port type is also different.
(6) If the port is wrong, it cannot be played. This is the easiest way to make mistakes. The LPT port is checked here when it is connected with a USB cable. If it is wrong here, just change it to the corresponding one. The modification method is very simple. Press and hold the scroll bar on the right to pull down, select the empty port at the beginning of USB00x, and then click OK.
(7) If there is no USB00x port at the connection of the USB cable, it is mostly due to connection problems or the printer is not turned on. Connect the printer to the back of the host or change the printer to connect and turn it on.
4. What should I do if I still cannot print after the printer driver is installed
1. Right-click “Computer”, Select Manage.
2. Click “Device Manager” and expand “Print Queue” on the right to view the currently installed physical printers and virtual printer devices.
3. If you find that the printer you want to use displays a yellow exclamation mark or other error marks, it means that the driver is not installed correctly, and reinstall the driver.
4. It may also be caused by the corresponding printer driver being disabled. Right-click the disabled printer setting and select “Enable” to enable this setting.
5. If the above methods cannot fix the printer failure, it is most likely caused by the service not being started. Find the “Printer Spooler” service item in the “Services” list, and make sure it is turned on normally.
