Ice Cream Machine: Managing the Freezing Cylinder
VEVOR Commercial Ice Cream Machine 5.3 to 7.4Gal per Hour Soft Serve with LED Display Auto Clean 3 Flavors Perfect for Restaurants Snack Bar, 2200W, Sliver, Check The Price >>>
Common Freezing Situations and Solutions
- Problem: The mixture ratio is incorrect, resulting in excess moisture and causing the cylinder to freeze when the machine is in gear.
- Solution: Stop the machine and wait for the cylinder to thaw, then reduce the hardness setting.
- Problem: Imbalance in the mixture, where one side has significantly less, leading to freezing on that side.
- Solution: Transfer some mixture from the side with more to the side with less, balancing the levels on both sides.
- Problem: Residual water remains in the freezing cylinder after cleaning, which can cause freezing.
- Solution: Extract a small amount of mixture and pour it back into the storage tank to help drain any leftover water from the cylinder.
- Problem: The machine is left running and cooling without making ice cream for an extended period, which may cause freezing.
- Solution: If not making ice cream for over 30 minutes, either stop the machine or return some mixture to the storage bowl.
- Problem: The material tank is empty, allowing air to enter, which can cause the cylinder to freeze.
- Solution: Refill the material tank promptly.
- Problem: Incorrectly pressing the cooling button instead of the cleaning button while cleaning can lead to freezing.
- Solution: Ensure the correct button is pressed for cleaning.
Precautions
- Do not continue operating the machine if the cylinder freezes. Stop it immediately, diagnose the issue, and address it accordingly.
- Avoid forcing the discharge valve if the cylinder is frozen, as this could damage the agitator.
Ice Cream Machine: Common Troubleshooting
1. Machine Will Not Start
- Possible Cause: The machine is not receiving power.
- Solution: Check the power supply.
- Possible Cause: A loose internal cable.
- Solution: Have a professional electrician inspect and secure any loose cables.
- Possible Cause: Faulty computer board.
- Solution: Contact after-sales support.
2. Water or Material Leaks from Outlet Valve
- Possible Cause: Damaged outlet valve seal.
- Solution: Replace the sealing ring.
- Possible Cause: Faulty valve stem seal.
- Solution: Replace the valve stem seal.
- Possible Cause: Loose tightening nut.
- Solution: Tighten the nut.
3. Leakage from the Residual Material Pipe
- Possible Cause: Worn agitator sealing sleeve.
- Solution: Replace the agitator seal.
- Possible Cause: Damaged reducer seal.
- Solution: Contact after-sales support.
4. Ice Cream Consistency Too Soft
- Possible Cause: Incorrect gear setting.
- Solution: Adjust the gear setting.
- Possible Cause: Inadequate space around the machine for heat dissipation.
- Solution: Ensure there is enough space for proper ventilation.
- Possible Cause: Worn scraper.
- Solution: Replace the scraper.
- Possible Cause: Dirty condenser.
- Solution: Clean the condenser.
- Possible Cause: Poor raw material quality.
- Solution: Use higher-quality raw materials.
- Possible Cause: Refrigerant leak.
- Solution: Contact after-sales support.
- Possible Cause: Faulty cooling fan.
- Solution: Contact after-sales support.
5. Machine is On Automatic Mode but Not Producing Material
- Possible Cause: Frozen feeding port.
- Solution: Shut down the machine to allow defrosting.
- Possible Cause: Empty feed basin.
- Solution: Add material to the basin.
- Possible Cause: Incorrectly installed expansion tube.
- Solution: Reinstall the expansion tube.
6. Static Electricity on Machine Casing
- Possible Cause: Power cord is not grounded.
- Solution: Ensure the power cord is grounded correctly.
