What’s up with the choppy, choppy sound when making a call
The choppy sound is caused by missing or interrupted voice packets.
There are several reasons for this situation:
1) The network condition of the user terminal is another objective factor that affects the quality of the call. If you use dial-up Internet access or wireless Internet calls must not be as good as broadband Internet access. If the user’s own network quality is not good (such as long delay and large packet loss), it is easy to cause the voice effect to be intermittent.
2) The running process of the terminal operating system Too much will saturate the CPU resources, causing the computer to respond slowly, and the voice of the call will be discontinuous. Therefore, it is recommended that you close some large applications, such as OFFICE, etc. when using the VoIP software to make calls;
3) Faulty sound card,
4) Low memory or low CPU speed.
When you use the VoIP service, there are a few things to pay attention to:
1) Make sure the network is working properly and you can access the Internet normally.
2) The normal operation of the sound card driver must be able to play music and record.
3) Confirm that the sound device management is set correctly.
4) Close unused programs to reduce the load on memory, CPU, and bandwidth. Basically, as long as you can confirm the normal operation of these items, you can achieve a normal effect of the call.
In view of the above problems, it is recommended that you debug as follows:
1. Remove the microphone gain, and remove the 1Mic Boost or other check in the recording control-microphone-advanced-other control , adjust the volume to achieve the best call quality.
2. Shield the local microphone playback: Turn on the volume control, and set the microphone and line input to mute.
3. Adjust the volume of the microphone for the best call quality.
4. Try to avoid using speakers and microphones for calls, and it is best to choose a high-quality headset.
