1. How to use the pos machine
1. Turn on the power
To use the pos machine, you must first be familiar with its various parts And the button function, there is a card slot for swiping the card on the right side of the POS machine, a display screen in the middle, and a number button and a confirmation button in the lower part. When using the POS machine, first turn on the power button on the upper left.
2. Card reading
The pos machine can be used for credit cards, debit cards, savings cards, etc. , when using, pass the magnetic strip part of the bank card through the card slot of the POS machine, and swipe it from front to back. After the card is successfully read, there will be a corresponding prompt on the display screen of the POS machine.
3. Transaction amount
After the card is swiped successfully, input the amount of this consumption through the digital buttons of the pos machine, click to confirm, and then the customer will input The password of the bank card, etc., click the confirm button again, and the transaction can be concluded.
Second, pos machine operation steps
1. Sales operation
â‘ Use the scanner, Scan and read the barcode information of the product. At this time, the name, quantity and price of the goods to be sold can be seen on the screen of the cash register, and the customer display screen also shows the price of the goods to the customer.
â‘¡The above operations can be repeated for other products. When there is only one product of the same type, you can scan it directly.
â‘¢ During the payment process, you can press the subtotal button at any time to display the subtotal amount of the product.
â‘£When the final sale is confirmed, you can press the total button to settle the payment.
2. Payment methods
Payment methods are divided into cash, check and credit card and other payment methods for customers to choose.
â‘ Cash payment
The customer’s payment amount is equal to the shopping amount and can directly press the enter button, otherwise, press the enter button after entering the actual amount received. At this time, the system will automatically print the bill, open the cash drawer, and display the amount of money that should be given to the customer. After the cashier collects the money, finds the money, and closes the cash drawer, the screen automatically returns to the sales state, and the sales process ends.
â‘¡Payment by check
When paying by check, the system will ask for the check number. Push the print position horizontally, press the input key, the system will automatically print the book and print the bill; open the cash drawer, and the cashier will put the check into the cash drawer. After closing the cash drawer, the screen returns to the sale state and the sale process ends.
â‘¢Credit card
When using a credit card for payment and settlement, if the shopping mall and the bank do not realize real-time transfer, it needs to be within the allowable payment amount of the bank or the system will continue to ask after authorization. After selecting the type of credit card, press the input button, the system will continue to ask for the card number, swipe the credit card on the magnetic card reader of the cash register and enter the card number, and the screen will return to the sales state. formalities.
Cash clerks are required to perform checkout before changing shifts and leaving get off work every day. Input the cash, check amount, and credit card amount in the cash drawer into the cash register, the cash register will record the work of the cashier at this stage, and print out the cashier’s sales statement, reflecting the income According to the profit and loss situation, shift shift, shift succession, payment and settlement are processed based on this.
In the past, conventional cash registers in the retail industry could only handle simple sales operations such as cash collection, invoice, and checkout, and the management information obtained was extremely limited, only limited to the total sales amount and basic departmental sales statistics.
For general retail stores, the basic operating information of products ranging from thousands to tens of thousands, such as operating gross profit analysis, single product sales data, best-selling products, product inventory, and turnover rate cannot be obtained. The introduction of the POS system is mainly to solve the above-mentioned blind spots in retail management.
In addition to providing accurate sales information, the POS system can master the inventory of all items in the store through sales records for the purchasing department’s reference or link with the EOS system.
3. POS settlement
The following steps should be followed when making settlement through the POS system:
(1) Local barter agency or The barter cashier system of special customers, input the purchase or consumption amount of the buyer member into the POS terminal.
(2) The card reader (POS machine) reads the authentication data of the magnetic stripe on the advertising barter card and the buyer’s membership number (password).
(3) The settlement system sends the input data to the central supervision account.
(4) After the advertising barter cashier system confirms the processed settlement data, it will be signed by the buyer member. The trading member and the barter agent or the special merchant each leave a receipt stub, and the barter agent or the special merchant will mail the receipt stub to the barter company.
(5) After the barter company confirms that the buyer has received the goods or media services, the settlement center transfers the easy exchange quota. Complete the checkout process.
3. Precautions for using POS machine
1. Before using POS machine, it is necessary to check whether the power supply is turned on, whether the connection between the printer and the host is normal, and whether the POS prints whether the paper is installed.
2. Operators should perform “end of day processing” at the end of each day’s business. Special attention should be paid to the fact that when the POS machine needs to be replaced for some reason, the “end of day processing” must be completed before it can be switched off for replacement. .
3. Do not debit the cardholder repeatedly due to repeated card swiping. During the transaction, if the purchase order has not been printed out, the operator should first select the “reprint” function. If the voucher cannot be printed after reprinting, the operator should select the “query current transaction” function to query the batch number and merchant of the transaction. Serial number, and then power off, check whether the printer is connected correctly, after re-plugging, choose to print specific record processing.
If it still cannot be printed, check the balance on the POS machine, and then check with the UnionPay customer service center whether the transaction has been reversed. The cardholder can take away the goods after signing the card, or cancel the transaction. Do not swipe the card again to redo the transaction at will, otherwise the cardholder will be debited repeatedly.
4. If you fail to swipe your card when making a transaction, you need to press the required transaction code key again, so as not to mistake other transactions as “consumption”, resulting in repeated debits.
5. Enter the cardholder password. In order to ensure the safety of the transaction, the cardholder needs to enter the correct bank card password when the public POS machine is in the transaction. If the cardholder’s bank card does not have a reserved password, the operator directly presses the “Confirm” button of the POS machine to conduct the transaction, and the transaction is successful. .
6. Don’t forget to ask the cardholder to sign the purchase slip. If the cardholder’s signature is inconsistent with the name reserved on the back of the card or the letter on the front of the card, you can check with the card issuing bank.
7. Carefully review the transaction type on the printed purchase order, so as not to make “consumption” into “pre-authorization” or “return” into “consumption”, which will cause wrong account.
8. The return transaction can be returned in full or in part. If the return is unsuccessful, do not return the cash at will or let the cardholder take the goods away. You can deal with it according to the POS prompt or contact the UnionPay maintenance staff. connect.
9. Do not unplug or unplug the communication line. The communication interface of the POS machine is a dedicated interface (line port), which should not be confused with each other.
10. For debit cards and cards of member banks that have not signed a manual card-pressing agreement, the card-pressing transaction is invalid and the card-issuing bank will not recognize it.
The cashier can use the cash register to perform operations such as collection, return, exchange, price inquiry, discount, and transaction cancellation. The functions of return, exchange and discount can be set to be controlled by the manager. The basic operation process of the cashier’s daily work can be divided into booting, entering the sale, saving the odds, executing the sale, checking out, exiting the sale and shutting down.
It is determined by the sales function of the system, the cashier must input his password correctly when he gets on the machine, and can enter the cash register sales state normally after being confirmed by the system. During the sales process, all accounts will be automatically recorded under the account of the cashier until the time of exiting the sale and getting off the machine. Payment methods for sales settlement can be divided into RMB, cheque, credit card, gift certificate, etc.
