The solution for the receipt printer cannot print
1. Check whether the current receipt printer is set to suspend printing. The way to do this is to right-click the printer icon in the Printers window, and in the drop-down menu that appears, check if there is a small check on “Pause Printing”, and if it’s checked, uncheck the option.
2. Check whether the receipt printer has been set as the default printer. Click “Start/Settings/Printers”, check if there is a small black tick on the icon of the printer currently in use, and then set the printer as the default printer. If there is no printer in use in the “Printers” window, click “Add a printed icon” and follow the prompts to install it.
3. Type some text in the “Notepad”, and then click “Print” on the “File” menu. If the test document can be printed, it means that there is a problem with the printing program used. Focus on checking the application Whether the program has selected the correct printer If the print file is generated by the application, check that the printout generated by the application is correct.
4. Check whether the receipt printer is online. On most printers there is a light next to the button to indicate the online status, which should normally be solid on. If the indicator light is off or flashing, it means that the connection is not normal. Focus on checking whether the printer power is connected, whether the printer power switch is turned on, and whether the printer cable is connected correctly. If the online light is normal, turn off the printer, then turn it on again to see if the print test page is normal.
5. Check whether the receipt printer driver is suitable and whether the printing configuration is correct. In the “Properties” window of the printer, check the following items in the detailed information options: In the “Printer to the following port” selection box, check Whether the printer port is set correctly, the most commonly used port is “LPT1 (printer port), but some printers require other ports; if you cannot print large files, you should focus on checking the “timeout settings” in the “timeout settings” column. , this option is only valid for printers directly connected to the computer, not for network printers.
A receipt printer is a type of printer divided according to the main purpose of the printer, just like photo printers and label printers , instead of the dot matrix printers, inkjet printers, laser printers, and thermal printers that are usually divided according to the principle of printing.
Receipt printer paper settings
1. Open “Printers and Faxes” in the control panel, right-click the printer whose paper specifications need to be set, and select “Properties”: check the width of the original available paper (the width of tsp100 is 72mm).
2. Open “Printers and Faxes” in the control panel, right-click on the blank space, and select “Server Properties”.
3. Set the print server properties in the pop-up print server properties interface.
(1) Tick to create a new format.
(2) Fill in a form name (you can fill it in casually, it is recommended to name it with the paper size for the convenience of your own operation).
(3) Fill in the size of the paper format according to the actual situation. The width is the width (72mm) you saw in step 1. The height (that is, the maximum length of the printing paper) can be filled in according to your own needs. Note The unit is cm?4) and then save the format.
4. Apply the new specification to the printer:
(1) Right-click the printer whose paper specification needs to be set, select “Properties”: click “Device Settings” tab, click “Assign by Feeder Format”, click the drop-down third-level symbol, select the paper format you just set in the drop-down menu, click Apply, and then we return to the General tab, then you can see The available paper has changed.
(2) Click “Printing Preferences” and click the “Advanced” button in the pop-up interface, then select the paper size you just set in the paper specification, and click OK.
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